General terms and conditions

Version May 2026 — Van den Bosch | Advies & Incasso, Nieuwstraat 97-C, 3732 DJ De Bilt

Article 1 — Applicability

1. These general terms and conditions apply to all offers, instructions and agreements of Van den Bosch | Advies & Incasso (hereinafter: "the service provider") and the client.
2. Deviations from these terms and conditions are only valid if expressly agreed in writing.
3. The applicability of any general terms and conditions used by the client is expressly rejected, unless otherwise agreed in writing.

Article 2 — Instructions and formation of agreement

1. All instructions are accepted and performed exclusively by the service provider, even if the client issues the instruction with a particular person within the firm in mind.
2. An agreement is formed at the moment the service provider confirms an instruction in writing or by e-mail, or actually commences performance of the instruction.
3. Quotations are without obligation and valid for 30 days, unless otherwise stated.

Article 3 — Performance of the instruction

1. The service provider performs the work to the best of its knowledge and ability, in accordance with the requirements of good professional practice.
2. The obligations of the service provider are characterised as best-efforts obligations, unless a specific result has been expressly agreed.
3. The service provider is entitled to engage third parties in the performance of the instruction. The service provider shall exercise due care in doing so.
4. The client is obliged to provide in good time all information and documents that the service provider needs for the proper performance of the instruction.

Article 4 — Fees and payment

1. Unless otherwise agreed, the fee is calculated on the basis of the agreed hourly rate or a fixed price, plus applicable VAT.
2. The service provider is entitled to invoice periodically for work performed.
3. The payment term is 14 days from the invoice date, unless otherwise agreed.
4. In the event of late payment, the client is automatically in default and statutory commercial interest (s. 6:119a Dutch Civil Code) is payable, together with extrajudicial collection costs.
5. The service provider is entitled to suspend performance of the instruction for as long as the client is in default with payment.

Article 5 — Liability

1. The service provider is only liable for damage that is the direct result of an attributable shortcoming in the performance of the instruction.
2. Liability is in all cases limited to the amount covered and paid out by the professional indemnity insurance, or — in the absence of cover — to the amount invoiced in respect of the instruction concerned over the three months preceding the act giving rise to the damage.
3. The service provider is not liable for indirect damage, consequential damage or loss of profit.
4. Claims lapse if the client has not made a written and substantiated claim within one year of discovering the damage.

Article 6 — Confidentiality

1. Both parties are obliged to maintain confidentiality in respect of all confidential information received from each other in the context of the agreement.
2. Information is considered confidential if this has been communicated by the other party or if it follows from the nature of the information.

Article 7 — Termination

1. Either party may terminate the agreement at any time in writing, subject to a reasonable notice period.
2. In the event of early termination by the client, the service provider is entitled to invoice for the work performed up to that point.
3. The service provider may terminate the agreement with immediate effect if the client has applied for a moratorium on payments or has been declared bankrupt.

Article 8 — Governing law and disputes

1. All agreements with the service provider are governed by Dutch law.
2. Disputes are submitted exclusively to the competent court in the district of Midden-Nederland, unless the law mandatorily designates a different court.

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