Privacy policy

Last updated: May 2026

This privacy policy applies to the websites of Van den Bosch | Advies & Incasso, namely www.adviesenincasso.nl and balie.adviesenincasso.nl.

Personal data we process

We process the following data from website visitors:

• IP address
• Internet browser and device type
• The pages on our websites that you visit

In addition, you can submit an instruction or ask a question via web forms on our websites. The data you provide is transmitted securely over the internet via SSL and forwarded to us via an internal e-mail system. Data is stored on a secure server.

Special and/or sensitive personal data

Our website does not intend to collect data about visitors under the age of 16, unless they have the consent of their parents or guardian. We are, however, unable to verify this. We advise parents to be involved in the online activities of their children. If you believe we have collected personal data about a minor without such consent, please contact us at privacy@adviesenincasso.nl and we will delete this information.

Why we process data

We use your data for the following purposes:

• To optimise our websites and monitor visitor numbers
• To contact you where necessary for the performance of our services
• To inform you of changes to our services
• To carry out debt collection instructions and other services

We use only technical and functional cookies, and analytical cookies that do not infringe your privacy. See our cookie policy for more information.

Retention periods

Analytical data collected via the website is fully anonymised. We do not retain your personal data for longer than is strictly necessary:

• Files: up to a maximum of 2 years after closure of the file
• Tax data: a maximum of 7 years
• Other personal data: a maximum of 2 years after the end of the purpose for which it was obtained

Sharing with third parties

Van den Bosch | Advies & Incasso provides your data to third parties only where this is necessary for the performance of our agreement with you, or to comply with a legal obligation.

Your privacy rights

Under the GDPR you have the following rights:

• Access — you may request which personal data we process about you (Art. 15 GDPR)
• Rectification — you may have incorrect data corrected (Art. 16 GDPR)
• Erasure — you may request that your data be deleted (Art. 17 GDPR)
• Objection — you may object to the processing of your data

You may submit a request via balie.adviesenincasso.nl/AVG or by e-mail to privacy@adviesenincasso.nl.

If you believe we are violating your privacy rights, you may lodge a complaint with the Dutch Data Protection Authority.

Security

Van den Bosch | Advies & Incasso takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you believe your data is not properly secured, or if there are indications of misuse, please contact us at privacy@adviesenincasso.nl.

Data controller