Guidance on rent arrears
Structure instead of improvisation
Rent arrears escalate quickly if there is no clear communication, no written agreements and no timely compliance with statutory obligations. We guide landlords and property managers from the first default through to the point where out-of-court collection transitions to court proceedings or enforcement — always with an eye for proportionality and the protections tenancy law affords the tenant.
WGS — early signalling (signal partner)
Since the Municipal Debt Counselling Act (WGS) came into force, landlords are in many situations required to notify the tenant's municipality of rent arrears — a process known as early signalling (vroegsignalering). See the explanatory framework on nvvk.nl — vroegsignalering and our page WGS explained.
Van den Bosch acts as a signal partner: we can handle the technical and procedural side of early signalling on your behalf, in parallel with the out-of-court process and file management. This ensures you meet your obligation — within reasonable deadlines — without having to manage the digital notification system and covenants yourself.
Read more about how outsourcing in line with the NVVK framework applies to collection partners: early signalling by landlords and the NVVK signing portal.
What we do in practice
- Taking the burden off you — a consistent approach to reminders, call notes and escalation.
- Expertise — legal assessment of your position under tenancy law and the WGS.
- Obligations — recording what you must (and may) communicate to the municipality and the tenant, and when.
- Collaboration with enforcement officers where enforcement steps are appropriate.
Commercial tenancies
Different considerations apply where the tenant is a business (including, for example, the absence of the consumer WGS notification requirement that applies to typical residential tenancies). See Recovering B2B rent arrears.
More in this section
Contact
Call 030 – 87 88 524 or email info@adviesenincasso.nl.
The eviction process step by step
